Apple Support Community to Shut Down on November 20
Apple has confirmed that its long-standing Apple Support Community, which has provided a platform for users to discuss and troubleshoot their Apple products, will cease operations on November 20, 2026.
As of now, the forums have switched to a read-only mode, with new posts no longer being accepted. The last entry on the platform was recorded at 5:49 p.m. Pacific Time today.
Transition to a New Support Model
Apple has issued a statement regarding the closure, encouraging users to seek support through the official Apple Support site. The announcement reads:
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
A Brief History of the Apple Support Community
The Apple Support Community traces its roots back to 1998 with the launch of the Apple Tech Exchange. It later underwent name changes: becoming Apple Discussions in 2000, then transitioning to Apple Support Communities in 2011, and finally adopting its current title in 2022.
According to Apple, the decision to retire the community was made after a thorough assessment of its strategic priorities and customer needs.
Alternative Support Channels
As the Apple Support Community reaches its conclusion, users can explore alternative platforms for assistance, including:
- MacRumors Forums
- Direct contact with Apple Support
Community Reflections
Former participants and users are encouraged to share their experiences and memories from the Apple Support Community. Those interested can reach out via email to contribute to a future retrospective article.
