Background on Cancellations

Recently, Walmart faced significant backlash due to the last-minute cancellations of pre-orders for the highly anticipated Legend of Zelda Switch 2 console. Many customers, including those who planned on gifting the console, were left frustrated by the sudden changes.

Steps to Redeem Your Exclusive Reservation

If you were among those impacted by the cancellations, Walmart is offering a limited-time opportunity to reorder the console. Here’s how to proceed:

• Check your email for a message from Walmart customer service. This email should clarify that the cancellations were sent “in error.”
• Look for an item labeled “Exclusive Reservation” in your shopping cart.
• You have 48 hours to complete the checkout process to secure your console, so make sure to act quickly.

Compensation Offered

In addition to reinstating pre-orders, Walmart is also providing affected customers with an eGift card valued at $519, reflecting the original price of the console. This gesture is intended to compensate for the inconvenience caused by the cancellations. The gift card can be used for various purchases, whether for gaming accessories, like the Zelda pro controller, or everyday items, such as groceries.

Upcoming Releases

It’s essential to complete the ordering process soon, especially with the launch of the Legend of Zelda: Ocarina of Time remake set to release on November 5. Ensuring the timely delivery of the console will allow fans to enjoy this new installment as planned.